At Birkenstock Shop, we understand that when you order performance footwear, you’re not just buying shoes—you’re investing in your athletic journey. That’s why we’ve designed a delivery system that matches the speed and reliability you demand from your gear.

Global Reach: We ship worldwide (excluding select remote areas in Asia and other regions) to bring premium athletic footwear to your doorstep, wherever your training takes you.

Our Shipping Options

Standard Shipping

Delivery Time: 10-15 business days after processing

Carriers: DHL or FedEx for reliable tracking

Cost: $12.95 flat rate

Ideal for athletes who want balance between speed and affordability. Includes full tracking and insurance.

Free Shipping

Delivery Time: 15-25 business days after processing

Carrier: EMS for cost-effective delivery

Cost: FREE on orders over $50

Perfect for walkers and casual athletes planning ahead. Enjoy significant savings on quality footwear.

From Our Warehouse to Your Field

Our process is designed with athletes in mind:

  1. Lightning-Fast Processing: Orders typically ship within 1-2 business days from our Colorado facility.
  2. Quality Check: Every pair is inspected before shipping to ensure competition-ready condition.
  3. Real-Time Tracking: You’ll receive tracking information the moment your shoes hit the road.
  4. Customs Cleared: We handle all international paperwork so you can focus on your training.

Pro Tip for Competitive Athletes: Order your track spikes or soccer cleats at least 3 weeks before major events to allow for break-in time after delivery.

Hassle-Free Returns

We stand behind our products just like you stand in them. If your footwear doesn’t meet your performance expectations:

  • Returns accepted within 15 days of delivery
  • Items must be in original condition
  • Return shipping costs are the customer’s responsibility
  • Refunds processed within 5 business days of receipt

Note: For hygiene reasons, we cannot accept returns on worn sandals or cleats with field marks.

Why Athletes Trust Our Delivery

Unlike generic shoe retailers, we specialize in performance footwear delivery:

  • Competition-Ready Packaging: Soccer cleats and track spikes are shipped with protective covers to maintain spike integrity
  • Climate-Controlled Storage: Ensures adhesives and materials arrive in perfect condition
  • Global Soccer Community: We’ve delivered match-ready cleats to players in 45+ countries
  • Walking Shoe Specialists: Extra padding added for comfort during transit

Whether you’re a sprinter waiting for your perfect pair of racing flats or a walker looking for supportive sandals, our delivery system is engineered to get performance footwear on your feet when you need it.

SHOP PERFORMANCE FOOTWEAR NOW

Questions? Contact our athlete support team at [email protected]